Shipping Information

COVID-19 Update: Unfortunately, our original shipping target was delayed as a result of COVID-19 forcing manufacturing shutdowns. Because of the ongoing potential of delays in manufacturing and sourcing as a result of the global pandemic, our shipping estimates are subject to change. We appreciate your understanding—stay safe and healthy!

Production Timeline

IGG Campaign Complete

Prototype Production Begins

Tooling Begins

First Production Run

Mass Production Begins

All Orders Shipped

While we do our best to provide the most current and accurate information, the timeline shown is an estimate and is subject to change with or without notice.

Order Fulfillment Estimate

Customer Name

Jenny Pettersson

Order Date

May 15, 2020

Order Number

5150

Unlimited Membership

Not Activated

Membership not required to use devices.

Shipping Destination

Gothenburg, SWE

Shipping Group Details

Group 5

Your Estimated Shipping Month

July 2020

Accessories

No Accessories Purchased

Add mounting kits or charging cables to your order

Why Shipping Groups?

All orders will be shipped in the order that they were placed. Some customers have been rewarded with earlier group placements by referring new customers to Shine or sharing the Bathroom Assistant on social media. These evangelist slots are filled last in each group shipment and do NOT change the shipping date you received at checkout.

Group 1
Evangelists
Group 2
Evangelists
Group 3
Evangelists
Group 4
Evangelists
Group 5
Evangelists
Group 6
Evangelists

Frequently Asked Questions

Q: Can I lose my spot in line?

A: You will never be removed or bumped out of your current shipping group. Your shipping group is assigned based on the date/time of your checkout

Q: Why am I in my current group?

A: Group placement is set at the date/time of your purchase. It is based on the available group placements at the time of checkout.

Q: Do I have to share to keep my spot?

A: No, your spot is locked in at the time of purchase.

Q: How do you determine the max number of people in each group?

A: We have scaled group sizes to match our production schedule and our internal capacity to onboard and support new customers. This pacing allows us to provide the best possible experience for each of our customers.

Q: Are these ship dates firm?

A: The dates and timelines given are our best estimates based on our current production schedule. We do our best to keep to the dates shown, however given the current global situation, we may need to adjust these timelines as needed.

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